Michael Grossman, DM, MSN, RN, CNAA-BC

Dr. Michael Grossman is a recognized expert in executive leadership and team development. He heads up the leadership development department of one of the nation’s leading hospitals through his ability to combine his academic expertise, 30 years of health care leadership, and well-grounded practical approaches to management, motivation, and strategic planning. In this role he coordinates leadership assessment and the development center for the institution. Mike is a visionary leader who brings his dynamic personality to everything he does and helps clients to see possibilities, opportunities, and ways to achieve a new vision of excellence for themselves and their teams.

In addition to his client leadership development work, he is a passionate author and national speaker on a variety of topics, including communications, teamwork, motivation, quality improvement, evidence-based leadership practices, cultural diversity, and working with difficult people. Mike began his career in mental health and has degrees in psychology, nursing, and organizational behavior. He is board certified in Advanced Nursing Administration by the American Nurses Credentialing Center and is a certified facilitator of both Dr. Stephen Covey’s 7 Habits of Highly Effective People and Kerry Patterson’s Crucial Conversations.

Mike’s research on the impact of difficult people on front-line leaders is pioneering and helped to provide solid recommendations for helping teams to overcome impasses in these types of situations. The number one root cause of errors in health care can be traced to communication breakdowns, as is true in most industries. By focusing first on individual communication skills, his work helps to empower employees, leaders and teams to achieve remarkable results.

Currently, Mike’s consulting centers on individual career development, leadership, teambuilding, and communication skills. Interestingly he is also a clinical cartoonist who has worked in the area of bullying behavior in schools. He does not take his humor lightly, but appreciates the importance of humor to lighten the load in stressful work situations. As a serious research tool, his cartoons have been used to assess children's social thought processes and to develop behavioral observation systems for improving their ability to reduce aggression in schools.